A dental clinic recovered from a 3.9★ rating and grew new-patient calls 64%
A two-chair practice was losing patients to a competitor with twice the reviews. We launched reputation management with post-visit review campaigns, professional responses, and Google Business Profile optimization.
3.9 → 4.8★Google rating in 7 months
+212new 5-star reviews
+64%new-patient phone calls
Google rating and monthly new-patient calls
Reputation ManagementGoogle Business ProfileLocal SEO
“Patients now mention our reviews when they book. The response templates alone were worth it — we never knew what to say to unfair reviews before.”Dr. Amina Rashidova — Owner, Brightside Dental Studio
An HVAC company went from invisible to the map pack — and 2.8× organic leads
Summit ranked on page three for every service keyword. We rebuilt their website with dedicated service pages, fixed citations across 40+ directories, and ran a review generation program aimed at their service area.
Top 3map pack for 14 keywords
2.8×organic leads per month
-37%cost per lead vs. paid ads
Organic leads per month, before vs. after
Local SEOBusiness WebsitesReputation Management
“We stopped paying for shared leads entirely. The phone rings from Google now, and those customers close at twice the rate.”Marcus Bell — Owner, Summit Air & Heating
A 6-location restaurant group doubled direct orders and cut marketplace fees 18%
Each location managed delivery apps separately with no unified strategy. We consolidated marketplace management, launched branded ordering on their own domain, and pointed every profile and receipt at the direct channel.
2×direct online orders
-18%effective marketplace fees
6 weeksto launch all locations
Direct orders per week across all locations
E-commerce & OrderingBusiness WebsitesAnalytics & Reporting
“Rolling out six locations used to mean six different spreadsheets. Now menu updates and promos go live everywhere from a single playbook.”James Okonkwo — Director of Operations, Fire & Grain Collective
A boutique turned Instagram followers into a 5-figure online revenue channel
Strong local following, zero online sales. We launched a branded store, synced it with their social content calendar, and used post-purchase flows to turn first-time buyers into repeat customers.
$0 → $14kmonthly online revenue
31%of online buyers are repeat customers
3 weeksfrom kickoff to first sale
E-commerce & OrderingSocial MediaAnalytics & Reporting